Privacy Policy

Last updated: February 2025

Sacks Software Labs is committed to protecting your personal data. This policy explains how we collect, use, store and protect your information in line with the UK GDPR and the Data Protection Act 2018.

Who we are

Sacks Software Labs is a software development business in the UK. We are the data controller. Contact: [email protected], +44 (0)7453 162 498.

What we collect

We may collect: contact details (name, email, phone) when you get in touch; the content of your messages and quote requests; technical data (IP, browser) when you visit the site — see our Cookie Policy.

Why we use it

To respond to enquiries and provide quotes (legitimate interests or contract); to improve the website (legitimate interests, where consent applies); to comply with legal obligations.

How long we keep it

Enquiry data: up to 2 years after last contact. Client data: for the relationship and for a period after for legal or tax reasons (e.g. up to 7 years where relevant). Technical data: as in our Cookie Policy.

Who we share it with

We do not sell your data. We may share it with service providers (hosting, email) under strict terms, or where required by law. We do not transfer data outside the UK without appropriate safeguards.

Your rights

You have the right to access, rectification, erasure, restrict processing, object, and data portability. Contact us at [email protected]. We will respond within one month. You may complain to the ICO: ico.org.uk.

Security and updates

We take reasonable measures to protect your data. We may update this policy; the Last updated date will change.